Fair Wear and Tear Policy- Simba Car Hire


✅ Included: Dents without exceeding past 20 mm in diameter where the surface of the paint is unbroken and there is no removal of the paint or cracking or flaking.

❌ Excluded: Hail damage, dents of any size on bonnets, roofs, door sills/edges, wheel arches, and style lines.

❌ Excluded: Multiple dents within a distinct region, regardless of size.

❌ Excluded: Any paintwork that has been damaged or penetrated.


✅ Included: Stone chips to any panel that are up to 3 mm in diameter and is isolated.

❌ Excluded: More than 10 stone chips in a designated and isolated area.


✅ Included: Any scratches/scrapes underneath the front bumper that are not visible when located 3 metres from the vehicle.

✅ Included: Light scuffing/scratches where there is no paint infiltration and can be removed via polish.

✅ Included: Isolated stone chips up to 3 mm in diameter.

❌ Excluded: Any fragmented paint and several scratches of any size.

❌ Excluded: Dents that are 20 mm in length or greater in diameter.

❌ Excluded: More than 10 stone chips on the bumper, and any damage to the bumper.


✅ Included: Light scratches.

✅ Included: No more than 20 mm in length, and 2 mm in width.

✅ Included: No paint surface penetration and can be polished off.

❌ Excluded: Any scratches where the metal, plastic or undercoat is visible and exposed.


❌ Excluded: Any scratches, chippings, cracks, holes, or damages to the windscreen, windows, and external mirror lens as all such damage may impact its roadworthy status and can progressively worsen overtime.


✅ Included: Removal of light marks via vacuum or general cleaning.

✅ Included: Removal of light scuffing/smears/regular day to day debris via general cleaning.

✅ Included: Insignificant cosmetic damage that does not impact the functionality of the keys, accessories, or equipment.

❌ Excluded: Loss/damage to keys and remotes.

❌ Excluded: Any permanent damage produced by abrasive/corrosive materials. Tears/cuts/scratches/holes/burns. Excessive soil/mud /sand/animal fur. Evidence of smoking within the vehicle. Stains/marks that cannot be eliminated via general cleaning.

❌ Excluded: Removal or damage to any given item supplied with the vehicle. (eg. Spare tyres, wheel trims, GPS unit, hazard triangles, first aid kits, tools.)


Welcome to Simba Car Hire - Your Gateway to Affordable Rentals! At Simba Car Hire, we pride ourselves on being the top choice for car rentals in Australia. Our mission is simple - to provide you with the best service and the most affordable prices, all while driving in style and comfort. With a fleet of brand new cars, we offer an unrivaled experience that will make your journey memorable and hassle-free.

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